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When the device is automatic powered ON no video has shown from the HDMI port.Only by saving the video output option from System settings, the video output come back working.The manual power ON has not issues on HDMI video output.

In Review

HDMI video doesn't turn ON when Rivo+ is setted on AUTOMATIC POWER ON

Volumio Tech Support

When I have left Volumio waiting for a while, either with the queue finished or paused, and then come back to it, it seems I can replay the same queue or finish the current queue, but when I start to play something different I will lose the Connect connection and Volumio will restart.Wednesday morning I did a factory reset and used for the day without installing any plugins or even logging into Qobuz and did not have the problem. Since then I have logged into Qobuz and installed the Bandcamp and <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://Last.fm">Last.fm</a> plugins.Using Qobuz Connect on Android, app version 9.0.0.2.Additional log link: <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="http://logs.volumio.org/volumio/G9jihOz.html">http://logs.volumio.org/volumio/G9jihOz.html</a>

Qobuz connect playback issue since Bandcamp+Last.fm plugins are installed

Device tested: Motivosw version: 3.812USB connection to the DACWhen you setup the 768KHz resolution on the resampler (Playback option menu) the DAC shows 384KHz

768KHz upsampling doesn't work

When I want to listen to a song suggested by Supersearch, i.e., one of the 100 search results that I display in the search (Qobuz), the track below it is always played. So: 1st song is Thriller. 2nd song is Beat it. 3rd song is Bad. I tap on Thriller and Beat it starts. I tap on Beat it and Bad starts.

Uncorrect track is played under the Supersearch list of results

Steps to reproduce (from NAS, local files):<ol><li>Go to album view</li><li>Select a random album after a few pages down</li><li>Add a track to the queue</li><li>Use the white back arrow</li><li>Volumio moves back to the top of the album list</li></ol><a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://community.volumio.com/t/volumio-lost-current-position-when-navigate-into-album-or-artist-view-after-use-back-arrow-icon-from-inside-item/42703/1">Volumio lost current position when navigate into album or artist view (after use back arrow icon from inside item) - Help and Support - Volumio Community</a>

Low Priority

Volumio lost current position when navigate into album or artist view (after use back arrow from inside item)

{color:#0747a6}### Bug Prioritization Framework{color}<h4>Introduction</h4>This framework is designed to prioritize bugs based on their impact and the effort required to resolve them. Each parameter is scored from 0 to 10, and the overall priority is determined by these scores.#### Parameters<h2>Impact</h2><ul><li>Number of Users Affected (0-10)</li><li>0: No users affected</li><li>10: All users affected</li><li>Impact on Revenue (0-10)</li><li>0: No impact on revenue</li><li>10: Severe impact on revenue</li><li>Dealbreaker Status (0-10)</li><li>0: Not a dealbreaker</li><li>10: Critical dealbreaker</li></ul><h2>Effort</h2><ul><li>Number of People Required (0-10)</li><li>0: No one required</li><li>10: Entire team required</li><li>Number of Manhours (0-10)</li><li>0: No time required</li><li>10: Maximum manhours required</li></ul>#### Scoring and PrioritizationEach bug is assigned a score for both impact and effort. The total impact score is the average value of the three impact indexes.The total effort score is the average value of the two effort indexes.The total score is determined by the total impact score squared divided by the total effort score.<ul><li>Impact Score = [(Number of Users Affected) + (Impact on Revenue) + (Dealbreaker Status)] / 3</li><li>Effort Score = [(Number of People Required) + (Number of Manhours)] / 2</li><li>Total Score = (Impact Score x Impact Score) / Effort Score</li></ul>#### Priority LevelsBased on the total score, bugs are classified into one of the following priority levels:<h2>Very High Priority</h2><ul><li>Total Score: 8-10</li><li>Immediate action required. These bugs severely affect many users, significantly impact revenue, or are critical dealbreakers and require considerable effort to resolve.</li></ul><h2>High Priority</h2><ul><li>Total Score: 6-8</li><li>High urgency. These bugs affect a large number of users, have a noticeable impact on revenue, or are significant dealbreakers and require substantial effort to fix.</li></ul><h2>Medium Priority</h2><ul><li>Total Score: 4-6</li><li>Moderate urgency. These bugs affect some users, have a moderate impact on revenue, or are moderate dealbreakers and require a moderate amount of effort.</li></ul><h2>Low Priority</h2><ul><li>Total Score: 2-4</li><li>Low urgency. These bugs affect few users, have a minor impact on revenue, or are minor dealbreakers and require little effort.</li></ul><h2>Very Low Priority</h2><ul><li>Total Score: 0-2</li><li>Minimal urgency. These bugs affect very few users, have negligible impact on revenue, or are not dealbreakers and require minimal effort.</li></ul>#### Usage<h2>Evaluate each bug based on the defined impact and effort parameters.</h2><h2>Assign scores for each parameter.</h2><h2>Calculate the total score.</h2><h2>Determine the priority level based on the total score.</h2><h2>Prioritize bug fixing accordingly, focusing on higher priority bugs first.</h2>This framework ensures that bugs that significantly affect users and revenue, and require substantial effort to resolve, are prioritized for resolution, ensuring efficient and effective bug management.

BUG PRIORITIZATION FRAMEWORK

Davide

the “Volume Options” setting “Mixer Type” must stay on “None” when the USB DAC has disconnected or powered off.See also:[<a href="https://community.volumio.com/t/mixer-type-keeps-resetting/46058/9?u=carsten_brandt|https://community.volumio.com/t/mixer-type-keeps-resetting/46058/9?u=carsten_brandt|smart-card" rel="noopener noreferrer" target="_blank">https://community.volumio.com/t/mixer-type-keeps-resetting/46058/9?u=carsten_brandt|https://community.volumio.com/t/mixer-type-keeps-resetting/46058/9?u=carsten_brandt|smart-card</a>]

MIXER TYPE ON USB DOESN'T STAY ON "NONE"

DEV tested: RPISW V: 3.236Trying to save highresaudio album to a playlist folder, it saves only one track (first of the album)Then clicking on the saved song, it does not play[<a href="http://logs.volumio.org/volumio/ndMbLV9.html|http://logs.volumio.org/volumio/ndMbLV9.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/ndMbLV9.html|http://logs.volumio.org/volumio/ndMbLV9.html</a>]

HIGHRESAUDIO DOESN'T SAVE TO PLAYLIST FOLDER

sw v: since 3.661The support for .cue files was dropped. The cue files are no longer recognised by the system.[<a href="http://logs.volumio.org/volumio/X2LqKPN.html|http://logs.volumio.org/volumio/X2LqKPN.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/X2LqKPN.html|http://logs.volumio.org/volumio/X2LqKPN.html</a>]

CUE FILES NO LONGER SUPPORTED

Motivosw v.: 3.702If I click on UPDATE ARTWORK during a CD rip, the display on the Motivo goes black and there is no way to exit.

MOTIVO - UPDATE ARTWORK (CD RIP) TURNS THE DISPLAY TO BLACK

DEVICE Primo v2 SOFTWARE VERSION 3.703 DESCRIPTION Customer tried to use Supersearch which always returns “no results” on his locally attached hard drive. he has over 10K tracks. If he enables Qobuz, Supersearch works but only returns Qobuz results.LOG LINK[<a href="http://logs.volumio.org/primo2rev2/hpSamc3.html|http://logs.volumio.org/primo2rev2/hpSamc3.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/primo2rev2/hpSamc3.html|http://logs.volumio.org/primo2rev2/hpSamc3.html</a>]IMPACT: 6X6EFFORT:

Planned

High Priority

Super Search not working with local files

Marco

sw v. 3.795source: tidal/qobuzWhen a playlist is loaded from both Qobuz or Tidal and playing for a few tracks, when you press Pause, the cover art and track info jumps to the previous track. Pressing play again, the paused track continuous to play and Cover art and track information turn back displayed properly.

PAUSES CAUSE ART INFO JUMP TO THE PREVIOUS TRACK IN THE PLAYLIST QUEUE

<h2>If I skip tracks backwards/forwards (even within the same album), or change playlists, sooner or later it will stop responding.</h2>Also scrubbing within the track will do this. From this point on attempting to do anything with Volumio will often result in the following error: “Failed to open “alsa” (alsa); Failed to open ALSA device “Volumio”: Device or resource busy” [<a href="http://logs.volumio.org/volumio/F1ErC5b.html|http://logs.volumio.org/volumio/F1ErC5b.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/F1ErC5b.html|http://logs.volumio.org/volumio/F1ErC5b.html</a>][+<a href="http://logs.volumio.org/volumio/JsW92ob.html+|http://logs.volumio.org/volumio/JsW92ob.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/JsW92ob.html+|http://logs.volumio.org/volumio/JsW92ob.html</a>] <h2>When I change the output to Volumio in Tidal app, I see the connection error</h2>!image-20240625-163057.png|width=41.66666666666667%,alt="image-20240625-163057.png"![<a href="http://logs.volumio.org/volumio/IGGw9As.html|http://logs.volumio.org/volumio/IGGw9As.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/IGGw9As.html|http://logs.volumio.org/volumio/IGGw9As.html</a>]<h2>When I click play on a tidal selection via tidal connect nothing happens. No error, no indication that anything is happening or playing. In fact the play arrow icon just stays the same.</h2>[+<a href="https://logs.volumio.org/volumio/5j20Zuw.html+|https://logs.volumio.org/volumio/5j20Zuw.html" rel="noopener noreferrer" target="_blank">https://logs.volumio.org/volumio/5j20Zuw.html+|https://logs.volumio.org/volumio/5j20Zuw.html</a>][<a href="http://logs.volumio.org/volumio/uBpXN6h.html|http://logs.volumio.org/volumio/uBpXN6h.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/uBpXN6h.html|http://logs.volumio.org/volumio/uBpXN6h.html</a>]

Completed

TIDAL CONNECT ISSUES

The current manual NAS setup process is making it complicated for customers to use. We need to enhance the automatic NAS scan on the local network to enable faster discovery and a more streamlined setup experience.Improving this feature will significantly simplify the user journey and reduce friction during configuration.

improve NAS discovery

!image-20240610-144235.png|width=100%,alt="image-20240610-144235.png"!Here are three albums included in a playlist:<ul><li>Clicking on "Brandeburg Gate" correctly plays the selected album from the beginning.</li><li>Clicking on "Rough Justice" does not play the selected album but instead plays TRACK 2 of the first album in the list.</li><li>Clicking on "Recode" does not play the selected album but instead plays TRACK 3 of the first album in the list.</li></ul>Desired Outcome:<ul><li>Selecting an album or clicking on the PLAY icon should play the respective album.</li></ul>

PLAYLIST - ALBUM PLAYBACK ISSUE

scrolling down in the queue, by clicking PLAY on a track the gap increase (it plays 2/3/4 songs after

TIDAL: playback Gap on (long) Tidal queue

[<a href="https://play.volumio.com/myvolumio/access|https://play.volumio.com/myvolumio/access|smart-card" rel="noopener noreferrer" target="_blank">https://play.volumio.com/myvolumio/access|https://play.volumio.com/myvolumio/access|smart-card</a>]when you click on: ?what is myvolumio? (top right corner)!Screenshot 2025-01-20 at 16.01.58.png|width=1568,height=715,alt="Screenshot 2025-01-20 at 16.01.58.png"!the page goes here:!Screenshot 2025-01-20 at 16.01.50.png|width=1616,height=1017,alt="Screenshot 2025-01-20 at 16.01.50.png"!Please direct the correct link to Volumio OS [<a href="https://volumio.com/it/get-started/|https://volumio.com/it/get-started/|smart-card" rel="noopener noreferrer" target="_blank">https://volumio.com/it/get-started/|https://volumio.com/it/get-started/|smart-card</a>]

put the correct link from what is myvolumio?

client attached a LG GP60 CD drive to the USB port next to the Ethernet port. CDs are played correctly, but the drive keeps generating a lot of noise (clicks at the beginning of a new track, creates noise spins up and down continuously). LOG [<a href="https://logs.volumio.org/rivo/6IseyWY.html|https://logs.volumio.org/rivo/6IseyWY.html" rel="noopener noreferrer" target="_blank">https://logs.volumio.org/rivo/6IseyWY.html|https://logs.volumio.org/rivo/6IseyWY.html</a>]The issue is definitely not with the LG DVD drive. The drive works silently with my Melco N1A streamer. I see exactly the same behaviour with an LG GP57 drive. It is also noisy with Rivo and silent on the Melco. The Motivo shows the same issue as the Rivo with both drives.Several threads on the Volumio forum indicate that others are seeing the same issue. [Volumio running CD drive at noisy high speed - MyVolumio / MyVolumio Help and Support - Volumio Community|<a href="https://community.volumio.com/t/volumio-running-cd-drive-at-noisy-high-speed/54246" rel="noopener noreferrer" target="_blank">https://community.volumio.com/t/volumio-running-cd-drive-at-noisy-high-speed/54246</a>]The issue is how Volumio controls the DVD player. There are ways to control a generic USB DVD drive so it only spins up to 1x speed and then turns constantly (and silently). It is the code of the driver that needs to be fixed. Otherwise, better to eliminate the CD reading function. It is not useable in this form.Some suggestion of what to look at[Noisy when reading CD/dvd's :solved: / Kernel &amp; Hardware / Arch Linux Forums|<a href="https://bbs.archlinux.org/viewtopic.php?pid=572598#p572598" rel="noopener noreferrer" target="_blank">https://bbs.archlinux.org/viewtopic.php?pid=572598#p572598</a>]

CD drive on Rivo keeps spinning fast

Stavo cercando di suonare delle tracce da Qobuz e TIdal ma senza successo . Solo la musica da Spotify andava correttamente !Screenshot 2025-02-06 at 19.00.10.png|width=600,height=135,alt="Screenshot 2025-02-06 at 19.00.10.png"![<a href="http://logs.volumio.org/integro/VgOo8Uk.html|http://logs.volumio.org/integro/VgOo8Uk.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/integro/VgOo8Uk.html|http://logs.volumio.org/integro/VgOo8Uk.html</a>]

Tidal / Qobuz are not playing any music

Here’s a video of what happened, sorry about the background noise, my cat was playing her toy…[<a href="https://drive.google.com/file/d/19NXys7EE3-s8YTfhzMDCY2GFHcEgdW0V/view|https://drive.google.com/file/d/19NXys7EE3-s8YTfhzMDCY2GFHcEgdW0V/view|smart-card" rel="noopener noreferrer" target="_blank">https://drive.google.com/file/d/19NXys7EE3-s8YTfhzMDCY2GFHcEgdW0V/view|https://drive.google.com/file/d/19NXys7EE3-s8YTfhzMDCY2GFHcEgdW0V/view|smart-card</a>]I was playing the album “2L - The Nordic Sound“ from Qobuz the album played normally until Track No.15 “String Quartet In D, Op. 76, No. 5“ ended, then Track No. 16 “Overture &amp; March 1776“ started running, but there was no sound coming out of the system at all. I tried to use Player Control to jump back to the previous track, but the player did not respond; tried to skip to the next track but still no respond. Then, I tried to pause the track at 0:58 and succeed, but when I tried to continue the track again, the player was frozen. So, I pressed the lower right icon “Browse Page” and tried to play the entire album from the beginning again, but the player strangely skipped to Track No.15 “String Quartet In D, Op. 76, No. 5“ with no sound as always, you can see at 01:53 of the video. I then pressed the “Playback“ icon at the bottom of the interface(02:08), the full screen player skipped to the first track of the album(02:09) and the time code shows”00:16” already 16 seconds into the first track but the player was frozen and of course always no sound coming out of the system. No matter how I switch tracks or play songs in the “Browse Page“, the player at the bottom of the interface will have no respond. But when jumping to the full screen player, the track tittle will then skip to the track that I have chosen in the “Browse Page“. No music as always. Very strange bug indeed. Here is the Log File: [<a href="http://logs.volumio.org/rivoplus/HTUJe4N.html|http://logs.volumio.org/rivoplus/HTUJe4N.html]&nbsp;(edited" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/rivoplus/HTUJe4N.html|http://logs.volumio.org/rivoplus/HTUJe4N.html]&nbsp;(edited</a>)

Qobuz - plays and stops no sound after

playlist on Qobuz called “Qobuz top 50 in Hi res”. The first song “All Iwant for Christmas is You” I can hear sound The second song “alone” no sound” The following songs no sound &nbsp;Loglink: [<a href="http://logs.volumio.org/rivo/VKUfDiq.html|http://logs.volumio.org/rivo/VKUfDiq.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/rivo/VKUfDiq.html|http://logs.volumio.org/rivo/VKUfDiq.html</a>]

Qobuz issue plays and stops

Qobuz does not play continuosly, stops, freezes and does not respond to PLAY command. Device Identification Code: b06f248d88e6384f6e7c5cbfeefe68f6 The playlists load slowly, when I start play it takes ages to play, sometimes next song doesn’t play although the counter is counting. Then I press next song sometimes it works sometimes it doesn’t. After a while it starts playing. Spotify. Music library etc works flawless. I log out of qobuz and re logged in but still the same. I don’t mention countless restarts. I have RPi3b+ and PecanPi+, is RPi3b+ struggling to keep up or is there any kind of issue? It kind of happened overnight. Loglink:[<a href="http://logs.volumio.org/volumio/holrHGW.html|http://logs.volumio.org/volumio/holrHGW.html" rel="noopener noreferrer" target="_blank">http://logs.volumio.org/volumio/holrHGW.html|http://logs.volumio.org/volumio/holrHGW.html</a>]

Qobuz freeze music

VOLUMIO Registered Version Connected to TIDAL, Playlist Garbled Log [<a href="https://logs.volumio.org/volumio/mqqEfxz.html|https://logs.volumio.org/volumio/mqqEfxz.html" rel="noopener noreferrer" target="_blank">https://logs.volumio.org/volumio/mqqEfxz.html|https://logs.volumio.org/volumio/mqqEfxz.html</a>]factory reset performed already

Tidal playlist garbled

Help Center

Improved

Fixed

volumio

Rejected

*(Old bug to report)*
*Issue: playback controls issues after pause (Comportamento del player no log)*
After pressing the skip backwards button while paused then play

the indicated song and the actual song playing don’t match.
Demonstration procedure
Step 1: Press pause on track playing page.
Step 2: Press back skip button
Step 3: Press play. Sound picks up where paused. The displayed track information changed to the previous item in list
Step 4: Press forward skip. Currently playing track starts over from beginning. Displayed track information updates to current track.
*Other Issue:*
Step 1: Press pause on track playing page.
Step2: Press next skip button
Step3: Press play (player not responsive)
Step4: The only way to restore the player is to select a track from the queue

Integro 3.785

Rivo Plus connected to Holo Cyan 2 DAC via USB port

use Ethernet cable only
Hardware Revision: 1.0
Firmware Version: 0.2.1
Web Browser: Firefox v. 135.0
Mac OS: Sonoma 14.6.1

SW VERSION: 3.779

Streamplay

sw version 3.754

RIVO

V 3.779

Primo2 ; Rivo ; Integro 

sw v: 3.779

!Screenshot 2025-01-13 at 18.33.13.png|width=595

height=132

alt="Screenshot 2025-01-13 at 18.33.13.png"!

V3.785


Startup sound =>Off
Multiroom => Off


Narrowed the problems down to 2 things with the PrimoV2.

* Multiroom
* Randomizer plugin

when number of tracks exceed 50. all rPi's except this without issues. Doing the same on the Primo it stalls after +/- 20 tracks. Population of queue stalls

Primo stops after first track. If i delete the queue

the queue continues again to populate. And this behaviour continues untill all tracks are loaded. No idea why the Primo act differently than a rPi.

Rpi 4 -V3.742



!Screen Shot 2024-08-07 at 12.15.59.png|width=683

height=378

alt="Screen Shot 2024-08-07 at 12.15.59.png"!

Motivo> Spotify
3.738

device: ALL

sw version: 3.736

Device: Motivo

SW Version: 3737

device: MOTIVO

sw version: 3.736

Device: Motivo

SW: 3.718

Device: Motivo

SV: Not mentioned by client but problems run on 3.742

Motivo

all the sw versions

sw v : 3.742

all the devices

Volumio Version: 3.703
Hardware: Raspberry Pi 5 with touchscreen
Output device: Sabaj A30a (referred to as “DAC” for simplicity)

Motivo > Qobuz 
3.738

MOTIVO

MOTIVO VERSION 3.734

Device: RPI

Sw version: 3.703

sw vers: 3.703

device : RPI



IMPACT: 8X8

2.917
[http://logs.volumio.org/volumio/doRHBcj.html|http://logs.volumio.org/volumio/doRHBcj.html]

[https://youtu.be/aCwC6ESTidM|https://youtu.be/aCwC6ESTidM]



IMPACT: 5X5